The Nigerian Postal Service (NIPOST) has announced that, starting July 1, it will no longer accept cash payments at post office counters nationwide, as part of new reforms aimed at modernising the agency.
In a recent statement, Franklin Alao, NIPOST’s director of corporate communications, said the transition to a cashless system is one of several initiatives under a reform agenda themed “Change of Renewed Hope Berths at NIPOST Shores”.
Alao said the new direction aligns NIPOST with global best practices, the demands of Nigeria’s growing digital economy, and President Bola Tinubu’s renewed hope agenda.
“Beginning July 1, 2025, all Post Offices counters nationwide will no longer accept cash payments for their services. Customers will be required to use approved electronic channels for all transactions,” the statement reads.
“This is a crucial step in our modernization journey — one that ensures safer, faster, and more transparent service delivery.”
The director said the core of the transformation is NIPOST’s dedication to evolving into a modern postal service guided by innovation, accountability, value creation, and a commitment to service excellence.
“We are assuring Nigerians of a revitalised NIPOST that delivers superior service and embraces the future,” he said.
Alao announced plans to introduce a performance-based reward and recognition system to encourage excellence, alongside disciplinary measures aimed at promoting integrity within the agency.
The service expressed appreciation to Bosun Tijani, minister of communications, innovation and digital economy, for his “unwavering support and leadership”.
The organisation also commended Isaac Kekemeke, the newly appointed chairman of the NIPOST board, and Tola Odeyemi, the postmaster general and chief executive officer (CEO), for their efforts in driving reforms, improving staff welfare, and boosting capacity development.
The postal service added that with the initiatives, the postal service aims to position itself as a forward-looking, tech-driven institution playing a central role in Nigeria’s digital advancement by “Connecting Nigeria, Delivering Solutions, and Improving Lives”.
