The Abuja Electricity Distribution Company (AEDC) has confirmed a major restructuring exercise as part of efforts to reposition the utility firm for improved service delivery, operational excellence, and stronger customer focus.
AEDC management stated late Thursday that the move is consistent with the company’s continuing corporate transformation plan, which aims to make AEDC more nimble, inventive, and customer-centric.
As part of the restructuring, the corporation stated that it had promoted high-performing personnel, freed retired employees, and disengaged those whose performance fell below expectations.
It also stated that it has started adopting a comprehensive workforce development and customer management strategy to boost its service delivery foundation.
“In line with its corporate transformation strategy, Abuja Electricity Distribution Company has announced a restructuring exercise aimed at delivering improved services to its customers as well as enhanced operational efficiency and excellence.
“The restructuring is in line with our strategic direction to become a more responsive and efficient organization, capable of delivering world-class service to our customers.
“As part of the transformation, the company has promoted high-performing staff, released retiring employees and those performing below par, and has put in motion the implementation of a robust employee development and customer management plan aimed at driving AEDC’s customer-centric focus,” the company said.
AEDC stated that the improvements are part of its larger commitment to providing customers with dependable, safe, and sustainable power throughout its franchise areas, which include the Federal Capital Territory and the states of Niger, Kogi, and Nasarawa.
The company also promised to keep investing in infrastructure enhancements, digital technologies, and operational innovations to boost service reliability and consumer happiness.
“With a strong commitment to delighting its customers, AEDC continues to contribute to the growth and development of Nigeria’s energy sector through investments in infrastructure, innovative technologies, and sustainable practices.
“AEDC consistently seeks to improve the quality of life for its customers, promote efficient energy usage, and actively engage with its communities,” the statement added.
Chronicle NG earlier reported that AEDC had commenced a sweeping staff rationalization exercise as part of an internal restructuring plan.
Although sources within the company verified that 800 employees were affected, AEDC did not publish the precise number of layoffs.
The report indicated that the exercise, which began earlier this week, was part of management’s goal to streamline operations, eliminate redundancies, and increase efficiency in the face of rising operating expenses and regulatory pressure to enhance service standards.
The mass layoff began on Wednesday, November 5, 2025, after months of internal reorganization at the electricity company.
Multiple sources familiar with the situation told our correspondent on Thursday that management initially proposed laying off 1,800 employees before reducing the number to 800 following tense negotiations with the National Union of Electricity Employees and the Senior Staff Association of Electricity and Allied Companies.
One of the sources, an AEDC employee, said management had planned to lay off 1,800 people but lowered the number to 800 due to pressure from unions, which had previously asked that no employees be put off.
However, AEDC’s management insisted that the restructuring is more than just a reduction exercise but rather a purposeful step toward building a customer-centric and performance-driven culture consistent with worldwide best practices.
