Telecommunication giants MTN has described the recent debt cancellation status on its subscribers’ network as a system error.
In a Tweet on its verified X handle on Saturday, the network provider explained that an unexpected glitch in its system caused the cancellation of debt owed by its network subscribers, emphasizing that the debt status remained unchanged.
Many Nigerians had expressed their satisfaction with the debt cancellation, with many believing that MTN deliberately erased their debts.
A social media user, Fatai, said, “Debt has been paid. Check your account; MTN, don’t clear una gbese.”
Another user, Ikechukwu Amara, noted, “What a time to be alive. I actually thought it was a joke until I did it myself. My N5,000 debt has been cancelled.”
However, one Bukola declared that the telecom company could never give anything for free without them benefiting in the end, adding, “How will MTN, which is facing this economic downturn, dash Nigerians such huge money? How will they make it up? This one na Shege Pro Max is all of una go see (sic).
Responding to the claims, MTN on its support handle wrote, “Yello, we are aware that some of our customers’ extratime debt was cleared. It was a system glitch; the airtime was not cleared.
“The issue is receiving attention from our support team, and feedback will be shared once received. Thank you,” it stated.
