The Jos Electricity Distribution Company (JED) has launched a new structure to help clients reduce outstanding electricity debts across its franchise territories.
In a notification issued on Sunday, the business stated that the action is part of efforts to increase billing transparency, strengthen revenue recovery, and safeguard the sustainability of the electrical supply.
Customers who are metered under current and prior national and company-led metering programs, according to management, will have their verified overdue electricity arrears moved to newly installed or previously placed meters.
“The framework is designed to ensure transparency in electricity billing and to provide customers with a clear opportunity to review and validate their outstanding balances based on available account records,” the company stated.
JED noted that the measure will mostly affect customers who were previously on estimated billing, those with broken or old meters, and unmetered customers who had amassed electricity charges prior to the installation of new meters.
“The migration of verified debts to newly installed meters will allow customers to clearly see their outstanding obligations and work towards settling them through a structured and convenient repayment plan,” the statement added.
To make the repayment process easier, the company claimed it has implemented a structured debt repayment framework that allows consumers to pay down their outstanding bills gradually.
Residential clients classed as non-maximum demand (non-MD) with debts between ₦0 and ₦1,000,000 will repay ₦2,000 monthly, while commercial customers in the same debt range would repay ₦2,500 monthly.
Customers with debts between ₦1,000,001 and ₦2,000,000 have a fixed monthly repayment rate of ₦10,000, while those owing between ₦2,000,001 and ₦5,000,000 will pay ₦20,000.
Customers with debts between ₦5,000,001 and ₦10,000,000 must pay 30% of the whole loan upfront, with the remainder distributed over six months.
Customers with debts over ₦10,000,000 are asked to pay 30% of the whole amount immediately, with the remaining balance cleared within nine months.
Customers were encouraged to visit designated Debt Recovery Officers or Customer Service Officers at any JED office in their franchise states to evaluate, validate, and reconcile their electrical debt profiles.
“While we regret any inconvenience this process may cause, we assure all our customers of our unwavering commitment to improving electricity service delivery and enhancing customer experience across our service areas,” the management said.
JED Plc also acknowledged its customers’ cooperation and ongoing engagement in supporting efforts to strengthen the electricity distribution system.
