Fintech company OPay has dismissed reports claiming it is shutting down its operations in Nigeria, saying the Department of State Services (DSS) and Nigeria Police Force are investigating the false information.
OPay’s Chief Legal Counsel, Akinfolabi Rokosu, disclosed this on Wednesday at a press conference organised by the company and aired on its YouTube channel.
Rokosu said the company was cooperating with law enforcement agencies investigating the circulation of the message and had provided evidence to help identify those behind it.
“While the DSS and the Nigeria Police, among the relevant law enforcement agencies, are currently and intensively investigating this matter, we are fully cooperating with the ongoing investigations and have provided the necessary evidence to identify those responsible,” he said.
Rokosu said OPay had begun legal action against those responsible for creating and circulating the information.
“OPay is taking action against those responsible for creating and circulating this harmful information. We will pursue them and will ensure that the law is fully enforced,” he said.
He warned that anyone deliberately spreading similar information would face legal consequences.
“Anyone who deliberately engages in similar conduct should expect decisive legal action and the full consequences provided by the law. This is not about silencing anyone. OPay is not going to be silenced,” Rokosu added.
Also speaking, OPay’s Chief Operating Officer and Chief Technical Officer, Dotun Adekunle, assured customers that the company remained fully operational and had no plans to leave Nigeria.
“OPay is here, OPay is operating, and OPay is going nowhere,” Adekunle said.
He described the shutdown message as false, stressing that it did not originate from OPay.
“The message that is circulating online is false. It did not come from OPay. There is no decision from OPay or by OPay to shut down its operations in Nigeria, and there is no indefinite leave,” he said.
Adekunle pointed out that the viral notice had claimed OPay would shut down on September 1, 2026, yet the company remained operational on September 2.
“In fact, according to the false information itself, OPay was supposed to have shut down yesterday, September 1. It is September 2, and we are still here,” he said.
He urged customers to verify information through OPay’s official communication channels before making financial decisions based on messages shared on social media or messaging platforms.
Adekunle warned that official-looking documents should not automatically be considered genuine, noting that logos and documents could easily be copied.
“A message can look official and still be completely false. A logo can be copied, a document can be designed to look convincing, and a message can be shared thousands of times without becoming true,” he said.
He added: “False is false. Even though it is shared 200,000 times, it is still false information. The number of people declaring falsehood does not make falsehood become truth. It remains falsehood, no matter what.”
The controversy followed a viral notice circulated on Sunday claiming that OPay would suspend operations in Nigeria from September 1, 2026.
The notice also advised customers to withdraw their funds to avoid losing access to their accounts.
OPay had earlier dismissed the notice as false and advised customers to rely on its official communication channels for verified updates.
Chronicle NG reports that the clarification comes as the company moves to counter the viral shutdown claim and reassure customers that its Nigerian operations remain active.
